Privacy Policy
Ethics
At Chilli Cosmedics, we’re proud to be registered health professionals — and with that comes a responsibility we take seriously.
We strictly follow the advertising guidelines set by AHPRA and the TGA, which means you won’t see before and after photos of cosmetic injectable results on our social media or website. While we love showing off our work, we believe that your healthcare decisions should be made through education, transparency, and personalised consultations — not hype or pressure.
These rules exist to protect you, ensuring that all information shared is accurate, responsible, and prioritises your safety above all else.
We’re proud to lead with integrity in an industry where shortcuts are all too common. When you choose Chilli Cosmedics, you’re choosing a clinic that values ethical care, real results, and your long-term skin health.
Want to see what we can achieve? Book a consultation — we’ll walk you through real outcomes, tailored to your goals, the right way.
Privacy Policy - the basics
At Chilli Cosmedics, we are dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Collection of Personal Information
We collect personal information that is necessary for providing our cosmetic and skincare services. This information may include your name, contact details, medical history, and other relevant data. We gather this information through various means, including in-person consultations, online booking forms, email communications, and telephone interactions.
Use and Disclosure of Personal Information
The personal information we collect is used to deliver our services effectively, communicate with you regarding appointments and treatments, and comply with legal obligations. We may also use your information to send promotional materials, provided you have consented to receive such communications. Your personal information will not be shared with third parties without your consent, except where required or authorized by law.
Sensitive Information
In the course of providing our services, we may collect sensitive information related to your health and medical history. This information is handled with the utmost care and is used solely for the purpose of delivering appropriate treatments. We will not collect sensitive information without your explicit consent, unless required or authorized by law.
Data Security
We implement reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes secure storage of physical and electronic records and restricted access to personal data. While we strive to protect your information, please be aware that no data transmission over the internet can be guaranteed as 100% secure.
Access and Correction
You have the right to access the personal information we hold about you. If you believe any information is inaccurate, incomplete, or outdated, please contact us, and we will take reasonable steps to correct it.
Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements. Once your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.
Complaints and Inquiries
If you have any concerns about how we handle your personal information or wish to make a complaint, please contact us at the details provided below. We will investigate your complaint and respond promptly.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on our website, and the updated policy will be effective from the date of posting.
Contact Information
For any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact:
Chilli Cosmedics
Carly Corker
Phone: 0447 488 177
Email: carlycorker@outlook.com
Website: chillicosmedics.com.au